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Product
Support
With its customer-centric solutions and support, HD Hyundai Construction Equipment will help you achieve your goals.
For
the success
of the customer
HD Hyundai Construction Equipment offers product support to help customers achieve the best performance and outcomes by maintaining their equipment in optimal condition.
We're here to help you solve any equipment and engineering issues with world-class technology and service.
Hi-Smart Care
Plus
Hi-Smart Care Plus is a service to provide integrated equipment management solutions, including maintenance and repair services, for equipment from HD Hyundai Construction Equipment via designated dealers. In addition to lowering O&O costs and maintenance and repair costs through Hi-Smart Care Plus, you can also enhance the productivity of your equipment through the high-quality equipment services.
Benefit
Hi-Care Service
This is a predictive and preventive maintenance service for monitoring the equipment status around the clock through Hi-Mate, alerting users when an abnormality is detected, and immediately dispatching a technician to check the issue at hand and take appropriate action.
Users can check the real-time equipment status such as the uptime by mode, fuel consumption, codes issued for equipment problems, inspection cycle, and equipment location using the Hi-Mate website and app.
Operating time & Status
Fuel consumption data
Maintenance intervals
Machine fault history
Machine location & Service Status